Field service technicians and operators often find themselves in situations where they are unfamiliar with a specific asset or piece of equipment, forcing service organizations to spend additional time and costs in order to send more experienced technicians to the remote worksite where a certain level of expertise is needed. Over time, this approach becomes onerous, tedious and inefficient, not to mention detrimental to the business.
We have a solution: SPACE1. From OverIT, a company of the Engineering Group, SPACE1 is our proprietary all-in-one technology platform that leverages Augmented, Mixed and Virtual Reality to support modern technicians working in the field by broadening their capabilities, creating an innovative work experience and helping them execute repair and service tasks more quickly and efficiently. Designed to enable all companies to leverage the capabilities and benefits of AR, MR and VR in their processes regardless of the industry or market in which they operate, SPACE1 covers an integral part of Engineering’s end-to-end solution offering for Industries eXcellence and Digital Manufacturing.
Using SPACE1, organizations can empower their field technicians, maintenance specialists and shop floor operators with Augmented, Mixed and Virtual Reality, providing them the resources they need while they are in the field or on the production floor in order to successfully handle and execute even the most complex maintenance and repair tasks. Through an AR-enabled device such as a tablet or smart glasses, SPACE1 gives field technicians access to all the digital information they need about an asset in order to complete their work in the real world, including documentation, a set of preconfigured resolution procedures and dedicated on-demand expert guidance. SPACE1 supplies digitalized service information, enabling technicians to experience work instructions and guidance in ways that are more comprehensive, while minimizing mistakes and reducing downtimes. SPACE1 augments and improves the performance of your field service workforce by providing resources for:
Field service and maintenance operations are constrained by distance, skill availability and time. SPACE1 exists to virtualize expertise and make it instantly accessible wherever work happens. It orchestrates people, assets and knowledge into a single augmented execution layer, ensuring technicians are never isolated from the information or guidance they need. By embedding collaboration and instruction directly into the task environment, SPACE1 transforms service execution from reactive problem-solving into a scalable, knowledge-driven operation.
It enables:
IndX delivers SPACE1 to help organizations enhance field service, maintenance, and shop floor operations through augmented collaboration and immersive technologies. We provide solution design, system integration, deployment and optimization services to ensure SPACE1 delivers measurable improvements in service efficiency, quality and workforce performance.
